Double Room
- 1 Double bed
- Heating
- Air conditioning
Hotel · Rome · Lazio
Hotel Ciao
A one-star Rome hotel with staff rated 9.6 and rooms rated 9.0, close to restaurants and bars and within a 10-minute drive of the Vatican Museums.
- Staff-rated 9.6 across 3,124 guest reviews
- Rooms rated 9.0 for comfort and practicality
- Rates from £41 with Wi-Fi throughout
8.6
Great
3124 reviews
Booking.com 8.6 · 3124 reviews
About
Hotel Ciao
Hotel Ciao is a one-star hotel on Via Marsala 96 in Rome, Lazio. It holds an 8.6 rating from 3,124 guest reviews, with staff scoring 9.6 and rooms 9.0. The hotel lists Wi-Fi throughout, air-conditioned rooms, a lift, luggage storage, a safe deposit box and room service. Room types run from classic singles and doubles to family rooms, with some deluxe categories in an annex building. Rates start at £41 per night.
Guests describe a location close to restaurants and bars and not far from Rome's main attractions. The Vatican Museums are roughly a 10-minute drive away, and public parking is available nearby. Reviews repeatedly point to friendly staff and clean, functional rooms, and the check-in window runs from 14:00 to 21:00.
- No smoking on site
- Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
In brief
What works, what to weigh
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Strengths
4 reasons to book- Staff are the standout — Guests consistently mention friendly, welcoming and helpful staff, and the staff category scores 9.6 - the highest rating at Hotel Ciao.
- Rooms are comfortable and practical — Rooms score 9.0, and reviews describe them as comfortable, functional, clean and tidy, with private bathrooms in several categories.
- Location works well for a city visit — Reviews place the hotel close to restaurants and bars and within easy reach of Rome's main sights, while the Vatican Museums are about 10 minutes away by car.
- Honest budget pricing — Rooms start at £41 per night, and the value rating of 8.4 reflects a one-star hotel that delivers the basics well.
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Worth weighing
4 to weigh- Late arrivals need a plan — Check-in is only from 14:00 to 21:00, so if you're arriving later in the evening, you'll need to get there before 9pm.
- Parking is not on site — The hotel mentions public parking nearby but does not list a private car park, so driving guests should plan to use nearby public parking.
- Some rooms are in the annex building — Deluxe and some other room categories are listed as 'Annex Building', so your room may be in a separate part of the property rather than the main hotel.
- Facilities are functional rather than extensive — The facilities score of 8.1 is the lowest listed category, and the one-star rating suggests a straightforward set of amenities rather than extras.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Room Private Bathroom
- 2 Single beds
- Shower
- Heating
- Air conditioning
Deluxe Single Room Annex Building
- 1 Single bed
- Shower
- Heating
- Air conditioning
Deluxe Double Room Annex Building
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Deluxe Triple Room Annex Building
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic Single Room
- 1 Single bed
- Shower
- Heating
- Air conditioning
Classic Triple Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Classic Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Internet
- Wi-Fi
Hotel services
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- Luggage storage
- Room service
- Housekeeping
- Fax/Photocopying
Comfort & in-room
- Air conditioning
- Heating
- Free toiletries
- Flat-screen TV
- Cots
Safety & security
- Safe deposit box
- Security
- Smoke detectors
- Fire extinguishers
- No smoking on site
Access & pets
- Lift
- Pets allowed
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 3,124 reviews
Booking.com · 8.6 · 3124 reviews
8.6Verified guest“A pleasant and reasonably clean place. The night-shift staff were extremely friendly and affable, the setting is good for restaurants and bars, and it's very easy to reach from Ciampino airport, about 20 km away.”
8.6Verified guest“A well-maintained Rome hotel with very attentive night staff. Beds were comfy, the heating worked well, and the room had a safe and multi-channel TV. The location is good for restaurants and bars, and Ciampino airport is about 12 miles (19 km) away.”
8.6Verified guest“The room was comfortable, functional and tidy, with a private bathroom waiting when I arrived.”
8.6Verified guest“A functional, cheap room with a clean bathroom. The central heating, work desk and TV were impressive, and the location is not far from Rome's main attractions.”
8.6Verified guest“The staff were pleasant and very polite.”
8.6Verified guest“Staff were friendly and shared excellent tips for exploring Rome.”
04 — Location
Getting around Rome
The property sits in Rome.
Eating & nightlife: Guest reviews call the setting good for restaurants and bars, with Trattoria Galanti and Mangrovia Restaurant mentioned as nearby options.
Vatican Museums: The hotel description says the Vatican Museums are about 10 minutes away by car.
Ciampino airport: Guest reviews describe an easy route from Ciampino airport, roughly 20 km from the hotel.
Via Marsala 96, Rome, Lazio, 00185, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-21:00
- Check-out
- By 05:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 21 rooms
06 — Questions
Frequently asked
What are Hotel Ciao's check-in and check-out times?
Check-in is from 14:00 to 21:00, and check-out is from 05:00 to 10:00.
Is there parking at Hotel Ciao?
The hotel does not list on-site parking, but the description notes public parking is available nearby.
Are pets allowed at Hotel Ciao?
Yes, pets are allowed.
What room types does Hotel Ciao offer?
Rooms include Classic Single, Classic Double, Classic Triple, Double, Family with private bathroom, and Deluxe rooms in the annex building.
The bottom line
Hotel Ciao is a dependable budget pick in Rome if you value a warm welcome and clean, simple rooms over extensive facilities. Its staff and room ratings are unusually strong for a one-star property, and the price starts at £41. Just mind the 21:00 check-in limit and the lack of on-site parking.
8.6Bottom line
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